SOcial Media Networks 2013

With 2013 here, SO! What? SOcial has compiled a list of social media networks that are bound to get bigger in 2013. Feel free to add in additional social media marketing networks that are on your radar under this post in the comments section below! SO! What? A SOcial Media Company. Engage. Connect. SOcialize Located inContinueContinue reading “SOcial Media Networks 2013”

SOcial Networks To Watch In 2013

These social networks are bound to get bigger in 2013. Feel free to add in additional social networks that are on your radar under this post in the comments section below! 1) Inbound: The goal of Inbound.org is to enable great content from the world of inbound marketing to get noticed. There’s an amazing communityContinueContinue reading “SOcial Networks To Watch In 2013”

World Map of Social Networks

A new edition of Vincenzo Cosenza World Map of Social Networks for December 2012, showcasing the most popular social networking sites by country as reported by Alexa traffic data. Facebook still reigns supreme globally with 1 billion active users in 127 out of 137 countries that were analyzed, Facebook has established the leadership position.

How Social Media is Changing Customer Service

An inside look into how businesses are adapting to new forms of consumer complaints, questions and feedback. As more and more consumers are reaching out to brands on social media channels, knowing how to handle support-related requests and build customer relationships is essential in growing your business and outpacing the competition. Businesses now have theContinueContinue reading “How Social Media is Changing Customer Service”

How to Use Social Media for Customer Service

#SMMCS Social networks allow consumers to sing praise or vent frustrations to an audience of hundreds, or even thousands, with the click of a button. This is both a threat and an opportunity for large organizations. The first step in developing Social Customer Services is to develop a listening programme. But this raises a lotContinueContinue reading “How to Use Social Media for Customer Service”

Pinterest and Image-Driven Social Selling

An exclusive, live webinar from Social Media Today October 9th at 12pm EST / 9am PST Register here: http://bit.ly/PG7kvX Can image-driven social networks such as Pinterest effectively monetize, and how can other business leverages these platforms to sell? Until Pinterest, most major social networks were formed around collective social histories, relationships, and written ideas. AContinueContinue reading “Pinterest and Image-Driven Social Selling”