Managing SOcial Media for Teams

“How should we manage social media as a team?” Is one of the biggest questions in social media today. Join our experienced panel as they explore the challenge of scaling up. Topics Include: Who should your Social Media Team be comprised of? And who should lead it? What structure and processes should you adopt? HowContinueContinue reading “Managing SOcial Media for Teams”

SOcial Media Teams

We can all agree that most companies have jumped on the social media bandwagon, but how much effort are businesses putting in their social media campaigns? What qualities are employers looking for in social media experts and how many people have they employed for their social media campaigns? Read more with this detailed infographic byContinueContinue reading “SOcial Media Teams”

How Social Media is Changing Customer Service

An inside look into how businesses are adapting to new forms of consumer complaints, questions and feedback. As more and more consumers are reaching out to brands on social media channels, knowing how to handle support-related requests and build customer relationships is essential in growing your business and outpacing the competition. Businesses now have theContinueContinue reading “How Social Media is Changing Customer Service”