How Social Media and Mobile Technology Impact the Customer Experience

A global provider of business communications and collaboration solutions Avaya, has created the infographic below called “How Social Media and Mobile Technology Impact the Customer Experience.” This infographic goes into detail and ranks channels that consumers prefer to interact with companies:  Video Conferencing 11% Mobile Apps – 12% Social Network – 16% Skype – 22%ContinueContinue reading “How Social Media and Mobile Technology Impact the Customer Experience”

How to Use Facebook for Mobile Marketing

Over 500 million people use Facebook on a mobile device. Are you looking to catch up with the rapidly evolving mobile marketing landscape? See how you can combine you efforts on Facebook with mobile marketing to generate more leads and customers. Learn how to optimize your Facebook presence for mobile users. This ebook will walkContinueContinue reading “How to Use Facebook for Mobile Marketing”

ZeBeDoo Launches Amazon Done Socially

San Francisco, CA (PRWEB) September 10, 2012 ZeBeDooTM today announced the launch of a new online social commerce solution that lets consumers shop online in ways never before possible, including the ability to share a shopping experience in real-time, plus share personalized collections and comment on merchandise with friends. A live activity feed gives youContinueContinue reading “ZeBeDoo Launches Amazon Done Socially”

More Americans Using Mobile Apps in Emergencies

WASHINGTON, Aug. 31, 2012 /PRNewswire-USNewswire/ Americans are becoming increasingly reliant on mobile devices during emergencies to provide information, useful tools and a way to let loved ones know they are safe, according to a new survey conducted by the American Red Cross. Mobile apps now tie social media as the fourth-most popular way to get information inContinueContinue reading “More Americans Using Mobile Apps in Emergencies”