Influencing IT Decisions with Social Media

Wednesday, February 27, 2013 12:30pm (PT) / 3:30pm (ET) Duration: 30 minutes Speakers: Michael Weir Head of Category Development – Technology Sector, LinkedIn Emily Friedman Associate Research Consultant, LinkedIn B2B IT buyers are flocking to social media networks to help inform purchase decisions and validate information from other sources. In fact, 85% now use socialContinueContinue reading “Influencing IT Decisions with Social Media”

What’s the ROI of Empathy?

An exclusive, live webinar from Social Media Today Jan 10th at 1pm EST / 10am PST Can your company reap tangible rewards by practicing an empathetic approach to customer relationships? We have all likely heard about the importance of empathy in business and with customers – but many corporate leaders don’t see this mindset asContinueContinue reading “What’s the ROI of Empathy?”