An inside look into how businesses are adapting to new forms of consumer complaints, questions and feedback. As more and more consumers are reaching out to brands on social media channels, knowing how to handle support-related requests and build customer relationships is essential in growing your business and outpacing the competition. Businesses now have theContinueContinue reading “How Social Media is Changing Customer Service”
Tag Archives: Customer relationship
Enterprise Social Media Adoption [WEBINAR]
What: “What is the State of Social Media Adoption in Business Today?” Social media channels are a critical part of an organization’s infrastructure for customer interactions. In this complimentary webinar, ThinkJar founder and customer experience expert Esteban Kolsky will join Michelle de Haaff, vice president of strategy at Attensity, to share valuable insights and results from hisContinueContinue reading “Enterprise Social Media Adoption [WEBINAR]”
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