Getting Closer to the Customer is an Economist Intelligence Unit report which examines how the dialogue between customers and companies has changed in response to the advent of new communication channels such as social media and mobile Based on interviews with 800 senior executives, including 244 CEOs from around the world, the study found that:ContinueContinue reading “Getting Closer to the Customer: A Challenge for the C-Suite”
Tag Archives: Customer Marketing
Free Webinar: 6 Steps to Accelerate SMB Growth in 2013
DATE/TIME: Wednesday, December 12th at 1:00 pm EST DURATION: 60 minutes, including Q&A PRESENTERS: Brian Millham EVP, Commercial Sales at salesforce.com, Alex Bard SVP of Service Cloud at salesforce.com, and Brian Halligan, CEO and co-founder at HubSpot. Brian Millham is the EVP of Commercial Sales at salesforce.com. He is responsible for leading the SMB and CommercialContinueContinue reading “Free Webinar: 6 Steps to Accelerate SMB Growth in 2013”
SO! What? SOcial 