Company Website – SO! What? SOcial

How Social Media and Mobile Technology Impact the Customer Experience

A global provider of business communications and collaboration solutions Avaya, has created the infographic below called “How Social Media and Mobile Technology Impact the Customer Experience.” This infographic goes into detail and ranks channels that consumers prefer to interact with companies: Video Conferencing 11% Mobile Apps – 12% Social Network – 16% Skype – 22%ContinueContinue reading “How Social Media and Mobile Technology Impact the Customer Experience”

Have Smartphones and Social Media Made Your Website Irrelevant?

Buchanan, MI (PRWEB) September 14, 2012 The rapid rise of social media and smartphone adoption has sparked lively debate among executives questioning the relevancy of a company’s website and the importance of its web presence. Against this backdrop, the Internet consultants at Precept Partners have answered the challenge with the complete redesign and re-launch ofContinueContinue reading “Have Smartphones and Social Media Made Your Website Irrelevant?”