What Are Branding Touchpoints?

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SO! What? SOcial is a SOcial media marketing agency that specializes in branding, website creation, content creation and SOcial media to connect and engage with your target market. A full service firm that helps connect with target markets develop healthy relationships and build engaging communities online.

The connections you make with customers or clients matter. A brand touchpoint is an individual contact point between the customer and the brand.

This isn’t usually a single moment. In fact, most companies have upwards of 100 different brand touchpoints. These are broadly defined interactions, ranging from in-person selling to email 📧 marketing messages.

15 brand touchpoints your business should be hitting:

• Website.

• Social Media.

• Online Advertisement.

• Digital Marketing Content.

• Newsletters.

• Ecommerce.

• Product Reviews.

• Point of Sale.

• Thank You Letters.

• Product Feedback Surveys.

• Upsell/Cross-Sell Emails.

• Subscription Renewals.

• Customer Support Channels.

• Customer Success Programs.

• Customer Loyalty Programs.

Email 📧 us at sowhatsocial@gmail.com if you are ready to elevate 🚀 your social media!

– SO! What? SOcial 🎯

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